Challenge
Swift Cargo was entering a new digital reality brought on by the COVID-19 pandemic in 2020. As India, along with the rest of the world, was subjected to mandatory lockdown protocols, there were complications with paper Bills of Lading workflows that caused severe disruptions to trade. Couriers were unable to transfer documents, causing costly delays. Swift Cargo changed its strategy and sought a reliable eBL technological solution that was straightforward and supported high traffic transactions