Home » Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
WaveBL supports all types of trade documents that are part of the trade process, including Original, Master and House Bills of Lading, certificates, and other documents required for trade and trade finance. To learn more, click here.
WaveBL provides 24/7 global support as well as onboarding assistance in English, Spanish, Chinese, French, Portuguese, Hindi, German, Korean, and Hebrew. WaveBL assists through the entire Wave eBL experience, from onboarding to usage. You can reach out to support@wavebl.com for any assistance.
Yes, they are. When they first activate the WaveBL application, users generate their own electronic signatures. These are used to sign, endorse, add signed comments to, and surrender electronic documents.
WaveBL operates on a consumption-based model. Customers purchase annual credits and use them based on actual eBL activity. Please contact Sales for detailed pricing information.
Only one party pays for the entire eBL lifecycle. All counterparties involved in the transaction are covered under the same fee.
Yes. WaveBL’s pricing model is designed to scale from occasional users to organizations processing hundreds of thousands of eBLs annually.
Please contact our Sales team and we will recommend the most suitable package based on your business requirements and expected volumes.