HLS’s objective was to have greater visibility and security of documents being transmitted upon issuance and better control over cargo releasing. They understood that digitalization was the natural evolution out of dependability on paper-based workflows and was looking for a solution that adapted a security measure that concealed confidential information on a secure network. The challenge was to save cost and manual effort when sending the original Bills of Lading and the cost of picking up and surrendering the Bills of Lading from and to the shipping lines.