Solution Consultant

We are looking for a Solutions Consultant / Presales Specialist with excellent interpersonal skills to join us. This position offers an incredible client-facing opportunity to lead the technical side of WAVE BL’s Strategic Accounts activity, and interface with various cross-functional teams within the company.

As a Presales Specialist, you will serve as the main POC for all client-related technical activities, from participating in the product planning stages, through leading the customer implementation to provide ongoing support and guidance to customers.

On a day-to-day basis, you’ll interface with cross-functional teams (e.g. R&D, Product, BI, Content, Legal, etc.) to ensure that the scope, schedule, and resources are aligned.

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Responsibilities:

Serve as a trusted advisor to potential customers, by utilizing your deep understanding of the WAVE BL value proposition to find and provide the best possible solutions to our customers’ business goals.

Own the end-to-end solution proposal, engage with, and coordinate requisite internal resources to execute against defined timelines.

Manage and lead technical product-related workshops and demos.

Define new technical requirements, build project timelines, and manage the delivery, both outbound and inbound.

Lead all technical-related activities, create solution design documentation – both internally and externally for the customers – which includes data flow diagrams, and description of application components: as well as take ownership of the functional responses and gap analysis within the RFI/RFP documents.

Maintain and configure client-facing demonstration systems, including a parametrization of the solution to meet customer-specific requirements.

Participate in and support customer activities such as customer discovery meetings, consultative solution selling presentations and functional workshops.

Solution Workshops: Participate in workshops with existing and prospective customers to understand what the final solution will look like, and identifying product and configuration gaps.

Requirements:

Excellent verbal and written English – a must

Excellent communication, collaboration, and presentation skills

Creative, motivated, and able to work under pressure in a fast-paced environment.

Analytical and excellent problem-solving skills

You’re a self-starter and can drive others to achieve results

Ability to work independently and in teams geared to individuals who are good at multitasking

You’re curious and tech-savvy. You enjoy deep diving into the technical details and have the ability to demonstrate your technical depth and skills

5+ years of experience in Technical Account Management/Pre-Sales positions with Global giants accounts.

BSc in Engineering related degree, such as Industrial Engineering, Information Systems, Computer Science, or 5+ years of experience in an Engineering role at a Software/Tech company.

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