WaveBL is looking for a motivated and experienced Salesforce Implementation Lead to join our international A-team that spearheads our product footprint growth. In this role, you will be the top Salesforce expert in the company.
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Responsibilities:
Salesforce Admin for the entire company. Manage user profiles and permissions in compliance with the company policy.
Design, implement, operate and integrate the salesforce system to support business flows and enable efficiencies.
Work closely with Customer Success and Sales departments to ensure Salesforce is serving their business data and process needs.
Design and maintain existing and new integration of Salesforce with our product and with internal MIS systems (billing and finance, BI, others).
Configuration of Salesforce customization: custom objects and
fields, flows, approval process, duplication rules, etc.
Building reports / dashboards per demand and maintaining them.
Integrate 3rd party solutions via Salesforce connectors and other applications.
Work directly with Salesforce support as needed and serve as the focal point for all support purposes.
Requirements:
Minimum 5-6 years and 2 previous roles of experience as a Salesforce.com and implementation expert.
Excellent understanding of Salesforce as a Sales and Customer Management data and process management platform.
Experience with Lightning and Lightning App Builder.
Detail-oriented and excellent organizational skills.
Strong understanding of Salesforce.com functionality and best practices, including the ability to build custom apps and objects, formula fields, workflows, custom views and other content of intermediate – high complexity.
Proven ability to design and implement new processes and facilitate user adoption, and to assess the impact of new requirements on Salesforce.
Excellent project management skills, high agility and positive
attitude and demonstrated ability to meet deadlines, handle and
prioritize simultaneous requests.
Creative and analytical thinker with strong problem-solving skills.