Professional Services Engineer

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Professional Services Engineer

We are looking for a Professional Services  Engineer to implement, maintain and support our product installation environments in-house and on our customer’s infrastructure. This role also includes performing IT tasks and providing technical assistance to the company employees.

What you’ll be doing: 

  • Implement and maintain our product on customers’ servers.
  • Provide support and technical assistance to customers.
  • Manage IT tasks such as software installations and server maintenance.
  • Support DevOps operation.
  • Work closely with the QA team.
  • Debug network issues in layers 3, 4 and 5.

What you’ll bring:

  • Minimum 3 years experience in System and IT.

  • Team player and open-minded with a proven record of working in a dynamic startup environment.

  • Ability to work independently.

  • Former experience in working with international clients.

  • Excellent communications skills in English.

  • Proven experience working with Windows and Linux environments, OS services operation, Debugging issues (analyzing logs, event manager, network issues, etc.) and web servers management.

 Advantage:

Knowledge of:

  • Systems, network and security fields.
  • Bash, Batch and PowerShell.
  • Python and Perl.
  • Writing SQL queries.
  • Operating cloud platforms such as AWS and GCP.
  • Using Wireshark for network issues debugging

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